Cancellation Policy

This policy applies to orders placed on usastandardpeptides.com. Every order is a one-time purchase: we do not enroll customers in subscriptions, memberships or recurring billing, and every charge corresponds to an order you place.

1. Requesting a Cancellation

Email [email protected] as soon as possible if you need to cancel an order.

• Use the subject line Cancel Order #[Your Order Number].
• Include your order number and the email address on your account.
• Wait for support to confirm whether the order can be cancelled. Sending a request does not by itself confirm cancellation.

2. Cancellation Cutoff

Orders may be cancelled only if the request is received before the order has been processed for shipping. Once a tracking number has been generated, the order can no longer be cancelled. There is no guaranteed cancellation window, so contact support promptly.

If your cancellation is confirmed before processing for shipping, the order is cancelled and refunded in full to the original payment method. Support will confirm the outcome by email.

3. Orders Already Processed or Shipped

If your order has already been processed for shipping, our Refund & Shipping Policy applies, including how to report damaged or incorrect items.

4. Research Use Reminder

All products sold by USA Standard Peptides are intended strictly for in-vitro laboratory research. They are not for human or veterinary consumption or use. Cancelling an order does not alter the research-use representations made when the account was created and the order was placed.

5. Contact

For cancellation requests or questions about an order, email [email protected].